Site Support Engineer

3 - 6 Years
Bengaluru

Job Description

Dear Candidate,



We have an exclusive walk-in in Alp Consulting for one of our International MNC for C2H. Find the details below.





Process: Site Support Engineer



Skills -



PC, Linux, Mac OS, hardware and software support.

Good knowledge on trouble shooting OS, software and Hardware errors

Asset management tools like Jamf and/or LANDesk

Knowledge on software deployment tools Landesk / SCCM

Knowledge on software license and software asset management

Install, configured, and updated Windows & Linux machines

Laptop/Desktop imaging experience

Maintains an up-to-date technical and practical knowledge and understanding of hardware and software analysis and troubleshooting

Good knowledge in ITIL framework

Hands on experience on Incident/ Problem & Change management

Knowledge on Backup and desktop encryption software (McAfee, Bitlocker, etc.)

Active Directory account management administration and support

Network troubleshooting (LAN, WAN, wireless)

Knowledge of AV equipment (Polycom, Skype for Business, Zoom)

Mobile Device management experience ( BYOD)

Familiar with Collaboration Tools (Microsoft Teams, OneDrive, SharePoint, Skype)

Ability to multi-task and prioritize projects

Ability to work with the remote teams

Open to work in shifts ( 24x7)

Proficient in English ( Spoken & Written) to work with the US teams



Experience

3-5 years of site support / End user support experience

Be willing to work in shifts

Good oral and written communication

Customer handling skills









Location : Bangalore

Shifts : NEED TO BE FLEXIBLE

interview date: 06/12/20108







Thanks & Regards,



priyadarshini.m



HR Recruiter



08061726130

Salary: INR 2,50,000 - 7,50,000 P.A.

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:IT/Networking-Manager

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Alp Consulting Limited

Alp Consulting Limited
View Contact Details+

Recruiter Name:Satish B

Contact Company:Alp Consulting Limited